Wednesday, 20 June 2012

Neutral Good Gone Bad- Part I

..^^..MAN. Its not like I WANT to be this way, but..I am a really, really nice gal. With some exceptions..but that usually takes years of abuse or hardship for me to develop an edge, so to speak, in dealing with ungood folk.

Now in the past couple of months- or the past two years- certain events have taken place that made me realize that, if I cannot be an arsehole from time to time, I would go under. Now I cannot develop such an edge my self, as a standard..BUT: I can learn from other who HAVE that edge. And I am very lucky to have a friend who HAS that edge..or a couple of really, really sharp blades. (LOVE YOU...^^..)

Things started to change when I came here (this cure is magical, I am telling you..not the event as such, but what has changed within such a short period of only three weeks..): I changed table when one of the "ladies" started to constantly cross my borders..earlier on in life, I would have tried to listen patiently, act respectfully, and endure her respectless and dumb remarks..possibly forever- or at least for the full three weeks.

I am not the fastest when it gets to people, anyways..as I like people in general- see Chinese horse. :) But there are limits to my patience. So, after two days of endurance, I asked to be moved to another table. :) Success!!!

But there is more. The service, as well as the food- with very few exceptions- are really bad here. The food is, basically, unhealthy but fancy looking shit. With a lot of calories..but totally, totally out of place for a HEALTH resort. No salads or green stuff in the evenings, most of the time, but a lot of carbohydrates, fat and sugar. Despite my diet in two of the three weeks, I gained one kilo. which means, actually, two and a half kilos all in all. MADNESS. Their dietologist has told me she's given up on the kitchen, and she is a young girl, so..Well.

It would not be a problem, because I went to see the dietologist on my second day of the stay, and she fixed me a special plan for the kitchen, telling them to serve me pure meat and veg/salad for every lunch and evening meal. So far, so good. I felt a bit awkward for causing trouble (I HAVE worked in service, and know the job and its downfalls..low pay, hard work, difficult clients..). Now there is a young girl in the service who does an internship. She hates it, she is slow and it is not her kind of job- well she isn't the only one. So far, so o.k. with me. I am fast in and fast out if I can (and try to make it as pleasant a.k.a. smooth for the staff), and have waited for my dessert (an apple) for 30-45 minutes a couple of times- patiently. I had full understanding for the service- even though I was hungry and it became more and more painful each time around.

now after a couple of ungood incidents which I am not going into detail about..she brought my plate today..veg soaked in oil, fish fried with a bread-crumb crust. My table companion said: Well, they MUST have given you the wrong plate- as it was apparent this definitely wasn't a diet meal, or anything the like.

I calld the girl, and told her to tell the kitchen that I am sorry but the plan said: fried fish, steamed veg.

Fried means fried in oil. not deep-fried with a crust. She went to the kitchen, returned and banged the plate on my table saying: "well, I've talked to the kitchen and they said it IS fried." I was flabbergasted.

I had handed in the customer satisfaction form on my FIRST day of stay, with all "A's"- as it usually takes something really extreme for me not to be satisfied. THAT WAS something extreme- in my mind. My god, I foamed.

- and asked reception for a second form. Which IS going to include a nice letter to the management, with a kind plea to "call me back on the issue". I worked my ass off in every job I ever had, and very many of them were little paid or unpaid, even- up to an age much higher than the girl's. I would NEVER, ever, act like this in front of a customer- unless he or she is truly insulting. It is not even her, it was the whole thing here, the food, some of the waiters, ..it just wasn't ok.
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